Version No.: V20230103
ISHIP Account Privacy Policy
Our Privacy Policy has come into
effect on January 3rd, 2023.
Please take some time to get
familiar with our Privacy Policy. If you have any questions, please contact us.
Introduction
ISHIP Account is the service for account
registration, login and management provided by ISHIP
Intelligent Technology (Shanghai) Co., Ltd.
We attach great
importance to your personal information protection and privacy security. This
Privacy Policy has been developed with your needs fully in mind and it is
essential that you fully understand our personal information collection and use
practices while ensuring that you ultimately have control over the personal
information provided to us. This privacy policy specifies how we collect, use,
disclose, process and store the information provided to us when you use our ISHIP Account.
The purpose of collecting personal information
is to provide you with ISHIP Account products and /
or services, and to ensure that we comply with applicable laws, regulations,
and other regulatory requirements. You have the right to choose whether or not
to provide the information we have requested, but in most cases, if you do not
provide your personal information, we may not be able to provide the
appropriate service to you or respond to your queries.
1.1.1
Basic
features
When creating a new ISHIP
Account, you'll need to provide a mobile phone number or email address
as your account name, and also to set a password. Your account and password
will be encrypted and stored to our server. We strongly advise you not to share
your password information to prevent theft of your ISHIP
Account by others.
1.1.2 Features necessary for ensuring account creation and
sign-in security
In order to enhance system security when you
use our products and/or services, prevent phishing website fraud, and protect
account security, we will verify your identity through your account password as
well as SMS and email verification.
For risk control purposes, we will also collect your
registration/login time, device related info (such as device IMEI/ (on Android
Q) OAID, device model, operating system version), device sensor info (such as accelerometer and angular velocity), Bluetooth
address, network info (such as MAC address, WLAN
SSID, and frequently used IP addresses).
To be able to collect your device IMEI/OAID, we'll
need permission to access
device info, to ensure the security of your registration
or login environment. In addition, we will also provide your mobile phone
number to third parties (such as the mobile phone number risk level database and the carrier's recycled number assessment service)
for verification, so as to ensure the security of your account.
1.2.2 The
personal information is vital to public safety, public health, and major public
interests;
1.2.3 The personal information is related to criminal
investigations, prosecutions, trials, or execution of judgments;
1.2.4 The personal information is essential for protecting
major legitimate rights (including life and property) and interests of the
personal information subject or other people, but it is hard to obtain the
subject's consent;
1.2.5 The personal information
collected is made public by the subject at their own discretion;
1.2.6 The personal information is
collected from public sources, such as news reports or government
announcements;
1.2.7 The personal information is
necessary for us to sign the contract as required by you;
1.2.8 The personal information is
necessary to maintain the safe and steady operation of products and/or services
provided, such as for discovering and handling faults of products and/or
services;
1.2.9 The personal information is required for legal news
releases;
1.3.10 The personal information is de-identified in where an
academic research institution conducts statistics or academic research in the
public interest and provides the results of academic research or description to
the outside world.
2.1 Sharing
We do not sell
any personal information to third parties.
2.2 Transfer
We will not transfer your
personal information to any company, organization, or individual, except under
the following circumstances:
2.2.1 We will transfer your information to a
third party after obtaining your explicit consent.
2.2.2 It may be necessary for us to transfer
your personal information in the event of merger, division, dissolution,
bankruptcy, acquisition, etc. In these circumstances, we will inform you of the
recipient's name and contact information. We will require recipients to
continue to perform their obligations as personal information processors. If
the recipient changes the purpose or method of personal information processing
from that stipulated in this Privacy Policy, the recipient shall obtain your
consent again in accordance with relevant regulations.
2.3 Public disclosure
We will publicize your personal information
only:
A. Where we have obtained your explicit
consent;
B. Where disclosure is required by law. In
cases involving laws, legal procedures, lawsuits, or mandatory requirements of
government authorities, we may disclose your personal information to the
aforementioned regulatory authorities.
We retain personal information for the period
necessary for the purpose of the information collection described in this
Privacy Policy or as required by applicable laws. We will cease to retain, and
thus delete or anonymize personal information once the purpose of collection is
fulfilled, or after we confirm your request for erasure, or after we terminate
the operation of the corresponding product or service. An exception to this is
personal information that we are processing for public interest, scientific or
historical research, or statistical purposes. We will continue to retain this
type of information for longer than its standard retention period, where
permitted based on applicable laws, even if further data processing is not
related to the original purpose of collection.
4. How we update the Privacy Policy
We regularly review our Privacy Policy and may update this
Privacy Policy based on changes in our business and technology, in accordance
with applicable law and good practices. We will notify you by sensible ways
such as a system pop-up dialog if we make
significant changes to this policy, to ensure
that you understand what information we collect and how we use it. Such
Privacy Policy will apply from the specified effective date. We recommend you
to regularly review this page for the latest information on our privacy
practices. Your continued use of ISHIP Account and
signing in to ISHIP related system applications or
services will be deemed to the acceptance of the updated Privacy Policy. Where required by applicable laws, we will ask for
your explicit consent when we collect additional personal information from you
or when we use or disclose your personal information for new purposes.
5. Contact us
We
have set up a dedicated department for personal information protection. If you
have any opinions or questions about this Privacy Policy, or you have any
questions about our collection, use or disclosure of your personal information,
please contact us via email iship@ishipplus.com, and please mention
the Privacy Policy. Generally, we will reply within 15 working days. When we
receive your rights requests and questions regarding your personal information,
we have a professional team to solve the problems.
If you are not satisfied with the response you
received from us in relation to your personal information, you can hand over
the complaint to the relevant data protection regulatory authorities in your
jurisdiction. If you consult us, we will provide information on the
relevant complaint channels that may be applicable based on your actual
situation.
Contact Address:
10 ANSON ROAD, #13-15, INTERNATIONAL PLAZA, SINGAPORE
Postal Code: 079903
TEL：+65 83019734